Return & Exchange Policy

At Anhadaa.com, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely pleased with your purchase, we’re here to help.

1. Return and Exchange Period

• Timeframe: You have 10 calendar days from the date you received your item to request a return or exchange.

2. Eligibility Criteria

• Condition: To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging. All tags must be intact.

• Non-Returnable Items: Certain items are non-returnable, including:

• Items marked as final sale.

• Customized or personalized products.

3. Process for Returns and Exchanges

• Initiation: To initiate a return or exchange, please contact our customer service team at chat link provided on the home page with your order number and details about the product you would like to return or exchange.

• Shipping: We will provide you with instructions on how and where to send your package. Return shipping costs are the responsibility of the customer, except in cases where the product is defective or incorrect.

4. Refunds

• Processing: Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, a refund will be initiated to your original method of payment within a certain number of days, depending on your card issuer’s policies.

5. Exchanges

• Stock Availability: If you need to exchange an item for a different size or color, please check the availability on our website or contact our customer service team.

6. Damaged or Defective Items

• Reporting: If you receive a damaged or defective item, please contact us immediately with details and photographic evidence of the product’s condition.

7. Contact Information

• Customer Service: For any questions about returns or exchanges, please contact us through the chat.